“I have been working with FPSI staff for several years now and it has always been a pleasure to work with such professional staff. Steve is very responsive, patient, and professional. When the pandemic hit, we were in the midst of a firefighter recruitment process. They stepped up and provided us with options for an online test without hesitation. Staff went above and beyond in being available on the weekend to respond to candidate inquiries.”
JoAnn Acosta, Human Resources Manager
City of Tucson, AZ
“This was our first time using FPSI services. We used the online Firefighter entry level test. I had a smooth and seamless experience. Very responsive staff.”
Regina Sickels, Human Resources Analyst
City of Vacaville, CA
“The online test made it very convenient in our current covid environment. We will continue to use this testing process in the future.”
Ryan McConaghie, Deputy Chief
Sandy City Fire Department, UT
“The online testing was awesome, convenient and progressive. FPSI staff were wonderful to work with. We needed to move forward due to retirements and losing staff and we didn’t know how long orders for social distancing and large groups would be, so I decided to move forward with the support of my commission. After the exam, it only took 2 days to receive the results. Simple process. I questioned those that tested and had moved forward and they loved testing in their homes and were able to concentrate and not be in a testing environment. Overall I thought it went smooth and effortless. I would certainly use them again. I’m happy we decided to test online!”
Jodi DeStefanis, Civil Service Director
City of Massillon, OH
“FPSI is extremely convenient to work with and staff members are extremely responsive. Use of the online test saved my agency a significant amount of time and resources on the testing process. The products and services I received from FPSI were extremely professional.”
Julie Walker, Human Resources Manager
West Pierce Fire & Rescue, WA
“FPSI continues to provide a quality service with great customer support. They have been a vital part of our hiring process.”
Jennifer Traux, Fire Department Administrative Assistant
City of Rapid City, SD
“We are very pleased with results received from the written test. The test by far was well accepted by candidates and delivered a diverse list of candidates. Thank you!”
John M. Looney, Battalion Chief
Wilmington Fire Department, DE
“I am pleased with the overall experience. The customer service is second to none.”
Brian Lowe, Assistant Chief of Training
Murfreesboro Fire Rescue Department, TN
“We have used FPSI and have been VERY pleased with the service they provide. Test was mailed out and received when they said it would be. After the test was administered on a Thursday, I sent the test back via next day air, by Friday afternoon I received the results back. I was happy with the staff I dealt with Steve, Heidi and Stacy and I will continue to use FPSI for future testing.”
Dave Cook, Fire Chief
Albany International Airport Fire Department, NY
“FPSI was able to provide us with a very custom hiring process that met our needs and exceeded our expectations! In addition to program development, FPSI employees were very easy to work with and even made site visits on short notice to assist in ensuring all parts of the process were handled correctly. The District found FPSI pricing to be very responsible and adaptive to our own internal constraints.”
Robert Abbott, Fire Chief
Lake Travis Fire Rescue, TX
“FPSI is great to work with! They are reasonable and responsive and provide excellent customer service to us – not to mention a quick turn-around when circumstances arise. Thanks for all you do!”
Diana Clendenin, Human Resources Generalist II
City of College Station, TX
“Wonderful company to work with! They meet our every need for promotional examinations in a very professional manner and are gentle with our budgetary restraints.”
David Frenzel, Fire Chief
Orange Fire Department, TX
“…..My experience with FPSI has been fantastic! I have no complaints at all and after working with IPMA-HR, I find FPSI many times easier to work with while still maintaining test integrity.”
Jay Wood, Division Chief
Mid-Columbia Fire & Rescue, OR
“I am very satisfied with FPSI’s testing products and especially the service! I have been a customer for about 10 years now and have never had any issues on placing any orders, getting shipments and paying invoices. I plan on continuing to use FPSI in the future!”
Mike Happer, Assistant Chief
Goshen Fire Department, IN
“We’ve worked with FPSI putting together our online written exam for Firefighter/EMT’s and had great success. Not only did we find a great group of candidates by using the FPSI test, but they also provided us with a hassle-free streamlined process (online program with instructional packet) and communicated with us in a timely manner throughout the whole process; including a follow-up call after our test was complete. We truly appreciate FPSI’s dedication in helping make our testing process a success!”
Jayme Nipp, Human Resources Associate
Kootenai County Fire & Rescue, ID