Testimonials

The staff at FPSI is extremely knowledgeable and very efficient when it comes to the testing materials that our agency needs. They are very timely and extremely helpful. Would recommend your agency to others!

The online testing was awesome, convenient and progressive. FPSI staff were wonderful to work with. We needed to move forward due to retirements and losing staff and we didn’t know how long orders for social distancing and large groups would be, so I decided to move forward with the support of my commission. After the exam, it only took 2 days to receive the results. Simple process. I questioned those that tested and had moved forward, and they loved testing in their homes and were able to concentrate and not be in a testing environment. Overall, I thought it went smooth and effortless. I would certainly use them again. I’m happy we decided to test online!

I wanted to give you and your company some props. Since we have implemented your test to our applicants, we have had a 100% pass rate at the police academy. Your expertise has greatly contributed to this accomplishment and I appreciate it! Hopefully this trend continues! I feel like the test that was designed really measures a person’s ability to make sound decisions and demonstrates their ability to apply common sense! Great job to you and your team and thank you!

The Surprise Fire Medical Department (SFMD) recently implemented online recruiting for its Civilian EMS and Firefighter positions. This online approach is very different from the traditional style of in-person written exams and multiple in-person oral boards. The SFMD surveyed the market for a business partner to assist them and decided to go with FPSI. The team knew this process would be complicated for everyone involved because it was new. The team also knew that achieving our local HR requirements would take a great partner. FPSI was that partner for the SFMD. From the first meeting, Stacy and her team laid out realistic timelines and roadmaps to ensure we met all local demands and maintained compliance with the FPSI standards. In addition, Stacy and the FPSI team set up a test portal so our team could experience what the candidates would see on test day. The portal was straightforward, and the video quality was very clear. One of the most impactful things the FPSI team did for the SFMD was to ensure all the candidate invitations had been delivered. Previously this was the responsibility of the SMFD. Reassigning this task freed up a ton of staff time. The FPSI team continued to monitor candidate activity after the invitations were delivered. This continued monitoring allowed the SFMD to remind people to get in and complete their exams and interviews. The SFMD seems to lose multiple candidates during this portion of the process. These constant reminders help increase participation in the process. FPSI also followed up with the SFMD team throughout the process to ensure the team didn’t need anything. Their attention to detail was top-notch. If the department continues to conduct online testing, FPSI will be the SFMD’s partner for the foreseeable future.

Very professional organization!  Extremely responsive on the front and back end of the testing.