Before Test Day

• Read all information provided by the department and FPSI.
• Perform the required system check before test day to confirm your equipment and software function properly.

System Requirements:

• Device: Windows 10+ or latest MacOS (laptop/desktop only; no Chromebooks, tablets, or phones).
• RAM: Minimum 4 GB.
• Browser: Latest version of Google Chrome (check at chrome://settings/help).
• Internet: Minimum 5 Mbps wired or wireless connection (test speed at https://fiber.google.com/speedtest/).
• Webcam & Microphone: Internal or external; webcam minimum resolution 640×480.
• Screen Sharing: Entire screen must be shared for entire test.
• Graphics Acceleration: Enabled in Chrome: (chrome://settings/?search=graphics).

Receiving Test Access:

• Two days before your test, you’ll receive a unique test link from. onlinetesting@invitations.testgenius.com.
• Whitelist this email and check spam/junk/promotions folders before contacting support.

Practice Checks:

• Complete the Proctoring System Check: https://testlaunch.testgenius.com/proctoringsystemcheck
• Watch the Remote Proctoring Video: Remote Proctoring Video

Identification & Setup:

• Present valid ID matching your test registration name.
• Face scan required during setup (follow audio instructions in platform).
• Only one monitor allowed.
• Turn off automatic updates and scans.

Environment:

• Take the test alone in a quiet, well-lit room.
• No other people, faces, or images in view (including on clothing or the wall behind you).
• No talking during the test.

Allowed/Not Allowed:

• Allowed: Scratch paper (specific sections only; discard afterward).
• Not Allowed: Calculators, phones, notes, or study materials.

During the Test:

• Keep your webcam, microphone, and screenshare on at all times.
• Do not navigate away from the test screen—this may result in disqualification.
• Answer every question.
• Unanswered questions are scored as incorrect.
• Time limit: 2.5 or 3 hours, depending on the department. No pauses or restarts.

If Technical Issues Occur

• Check your internet connection first.
• Ensure Chrome is updated to the latest version.
• Allow all images and pop-ups in browser settings.

Helpful Tips:

• If ID capture fails, tape your ID to white sheet of paper.
• Sit directly in front of the camera for the face snapshot.
• Keep your face visible, well-lit, and centered.
• Take the test alone in a quiet location and avoid background noise, images and people.
• No talking during the test.
• Watch the Remote Proctoring Video for more guidance.

Support Contact:

Email: help@fpsi.com

Support Hours on Test Day: 7:00 a.m.–7:00 p.m. PST

Do not contact support for test results.

MacOS 14/15 and Google Chrome Requirements

Minimum System Requirements:

• MacBook or iMac running MacOS 14 or 15 with 4 GB RAM minimum.
• Latest Google Chrome browser.
• Internet: 5 Mbps upload/download minimum.
• Camera and Microphone: Required; instructions below.
• Display: Screenshare; only one monitor.

Enable Camera Access:

• System Settings → Privacy & Security → Camera.
• Unlock the lock icon if needed.
• Turn on camera access for Google Chrome.
• Check Screen Time settings to ensure the camera is not restricted.
• Restart Chrome.

Test the Camera:

• Open Finder → Applications → Photo Booth.
• If you see your image, your camera is working.

Enable Microphone Access:

• System Settings → Privacy & Security → Microphone.
• Unlock if needed and turn on access for Chrome.
• Check Screen Time restrictions.
• Restart Chrome.

Enable Screen Sharing:

• System Settings → General → Sharing → Enable “Screen Sharing.”
• When prompted by Chrome, select Entire Screen and click Share.

Windows 10/11 and Google Chrome Requirements

Minimum System Requirements:

• Windows 10 or 11 (fully updated).
• Latest Google Chrome browser.
• Internet: 5 Mbps upload/download minimum.
• Camera and Microphone: Required; instructions below.
• Display: Screenshare; only one monitor.

Enable Camera Access:

• Start → Settings → Privacy & Security → Camera.
• Turn on access for device, apps, and desktop apps.
• Restart Chrome after changes.

Test the Camera:

• Open the Camera app from the Start menu.
• Confirm video preview appears.

Enable Microphone Access:

• Start → Settings → Privacy & Security → Microphone.
• Turn on access for device, apps, and desktop apps.
• Restart Chrome.

Enable Screen Sharing:

• Windows 11: Settings → Privacy & Security → Screen Capture → Allow apps.
• Windows 10: Allow “Entire Screen” when prompted by Chrome.