FPSI Client Testimonials

Tualatin Valley Fire & Rescue hires and trains 20-40 new Firefighters each year. FPSI’s Test Preparation Manuals and written exams are a key tool in providing us with employees who have the study skills necessary to be successful in our very demanding training program.

-- Jeffrey Johnson, Fire Chief, Tualatin Valley Fire & Rescue, OR

As the Division Chief in charge of Administrative issues for our department, I couldn't be more pleased with the complete service that FPSI has provided. In this litigious era, having a validated Physical Ability Test means more than just piece of mind. Our (five-agency) Monterey County Consortium P.A.T. has a strong reputation for being "tough, but totally fair and applicable to the job" and still remains unchallenged. As each successful year passes, FPSI continues to prove their value. Thanks for all of your help.

-- Steve Prelsnik, Battalion Chief, Seaside Fire Department, CA

Our representative was excellent to work with and we were most satisfied with the results. All of the material was straight forward and easy to understand. Thanks again for your support and for a job well done.

-- Tim Parker, Fire Chief, Louisville Fire Protection District, CO

I, and the Mesa Fire Department, would like to thank you for your hard work and guidance throughout this process. We appreciate your extra customer service in getting us the scores on the following Monday. You are true professionals and Mesa Fire will look to FPSI in the future. Thank you again and please let us know if we can do anything for you.

-- Jeff Stieber, Captain, Mesa Fire Department, AZ

It has been a pleasurable experience using FPSI for our recent promotional testing process. This “turn key“ type of procedure was great for the demands that our organization faces.

-- Jeff Roberts, Fire Chief, Wixom Public Safety Department, MI

We just finished testing for both police and fire and we are very impressed with the quality of candidates that we tested. We especially appreciate your staff that took time to get tests and materials to those people not able to travel to Moorhead to test. They coordinated test scores with other testing cities in Minnesota and it actually worked out great for both the City of Moorhead and three other sites. We truly apreciate your efforts.

-- Jean Thompson, HR Director, City of Moorhead, MN

Your response is exactly what makes you guys great to work with. Thanks again for your great customer service. Hi Stacy, We are, in general, exceedingly pleased with the services we receive from FPSI. Most notably your excellent customer service and timely responses make you a leader in this industry. Thanks and I look forward to working with you again this winter as we test.

-- Beverly Wilkinson, HR Manager, Tualatin Valley Fire and Rescue, OR

I have enjoyed the working relationship with your company. The tests have always been a very good tool for evaluating candidates. The testing statistics have been supportive of the tests being fair and treating candidates equally. Thanks for your assistance on our testing process.

-- Barry Haskins, Personnel Specialist, City of Cedar Falls, IA

If I have not said thank you or pointed out the positives of my experiences with all the people who make up FPSI, please accept my apologies. We at the NH Fire Standards and Training and Division of EMS have utilized your entry-level tests for several years. You have customized them and worked with us to produce a quality testing process. Our representative has been exceptional in providing information, assistance and quick responce to all our needs. I not only think of you as a vendor, but as a long distance friend.

-- Scott Merrill, Program Coordinator, New Hampshire Fire Standards & Training, NH

Thank you for the quick test score turnaround and for the information and recommendation you provided. As always, it has been a pleasure working with FPSI.

-- David Denham, HR Director, City of Wheeling, WV

I would have to give you and your staff an A++ in customer service. Not only with respect to customer service but you also provided guidance, a little prodding when necessary and just a personal touch that I can’t describe. We felt like the only municipality in the nation giving the test. Thanks so much to all.

-- Connie Cook, HR Director, City of Erie, PA

I would have to say that FPSI has exceeded our expectations in customer care. We have used FPSI for the last four firefighter entrance exams and each time it has been a very easy experience. Everybody is there to help make the process streamlined, seamless, and timely. Thank you for the help!

-- John Shull, Division Chief, Scappoose Rural Fire District, OR

The turn around time for any of the promotional testing, and new hire testing is exceptional. Your willingness to work with us even on development and design of testing for our special needs has made it easy for us to come back to FPSI time and time again.

-- Mark Thomas, Fire Chief, Beavercreek Township Fire Department, OH

We have received excellent service from FPSI over the years. All employees have been professional. All orders for products, test results and test statistical reports have all been very timely and accurate. The tests have a high relevancy to industry standards. I would recommend FPSI to any agency without reservation.

-- Ernie Meyer IPMA-CP, Testing Coordinator, City of Chattanooga, TN

If you are a representative of an agency interested in upgrading your agency's recruitment process, promotional exams, or physical ability testing, please visit our FPSI contact page.